Nationwide Multi-Site Retail Shopfitting & Maintenance
Central Shop Maintenance provides nationwide shopfitting, refurbishment, planned maintenance and reactive maintenance for multi-site retailers across England, Scotland and Wales.
Talk to Us About Your EstateFrom Fit-Out to Ongoing Maintenance
Multi-site retailers typically need a different contractor for every stage of a store's life. CSM works across the whole lifecycle, to one specification, under one point of contact.
You don't need a different contractor for every stage. CSM manages the full lifecycle of your retail estate, to one specification, under one point of contact.
Built for Multi-Site Retail Estates
Running one store and running an estate are different problems. These are the things that matter most to the retailers we work with.
Consistency Across Multiple Sites
One contractor working to agreed specifications and standards, store to store, rather than quality varying by location.
Single Point of Contact
One team managing delivery nationwide, rather than sourcing and managing a different local contractor for every location.
National Coverage
England, Scotland and Wales, delivered from a single supply chain and a consistent way of working.
Live Retail Environments
Works planned and delivered around trading hours, footfall and customer and colleague safety where required.
Planned + Reactive Capability
Scheduled maintenance programmes run alongside reactive works and 24/7 emergency call-out cover.
Rollout Programmes
Repeatable fit-out and refurbishment specifications delivered consistently across multiple stores.
Trusted by National Retailers
We already manage facilities maintenance across one of the UK's largest retail estates.
Nationwide Retail Facilities Maintenance
- Relationship: 12+ years
- Coverage: Nationwide store estate
- Services: Planned Preventative Maintenance, reactive maintenance, emergency maintenance, commercial locksmith services, electrical and building fabric maintenance
- Delivery: Planned, reactive and emergency works, delivered to agreed SLAs
- Result: A single contractor maintaining Next's UK store network for over a decade
Also trusted by recognised retail brands including Pandora, William Hill, Bath & Body Works, IVC Evidensia and Bar 10 for shopfitting, refurbishment and maintenance projects across the UK.
Shopfitting Capability
Full shopfitting and fit-out delivery, in-house and multi-trade.
What We Deliver
- Retail fit-outs and store openings
- Refurbishments and store renewals
- Multi-site rollout programmes
- Rebrands and shopfront changeovers
- Bespoke joinery and counter manufacture — see our bespoke joinery service
- Commercial flooring and decoration
- Electrical works and lighting upgrades
Facilities Maintenance Capability
- Planned Preventative Maintenance (PPM)
- Reactive maintenance
- 24/7 emergency call-outs
- Building fabric repairs
- Electrical maintenance
- Plumbing and mechanical works
- Commercial locksmith services
Nationwide Retail Coverage
We deliver shopfitting and facilities maintenance across England, Scotland and Wales, with established teams and completed projects nationwide.
View all shopfitting locations → | View all facilities maintenance locations →
Real Projects, Real Retailers
A selection of shopfitting, refurbishment and maintenance work completed for national and multi-site retail brands.
Next – Nationwide Facilities Maintenance
Planned, reactive and emergency facilities maintenance across the Next store estate.
View project →
Pandora – Nuneaton
Complete ceiling strip-out and lighting upgrade delivered as a fast-track refurbishment.
View project →
William Hill – Birmingham
Full store refurbishment including flooring, lighting and a bespoke counter installation.
View project →
Bath & Body Works – Sheffield
Commercial ceiling strip-back and redecoration at Meadowhall Shopping Centre.
View project →
IVC Evidensia – Wales
Shopfront refurbishment, external decoration and fencing for a multi-site veterinary group.
View project →
Bar 10 – Irvine, Scotland
Complete entertainment venue fit-out including bespoke joinery, flooring and decoration.
View project →Frequently Asked Questions
Can one contractor handle both our shopfitting and ongoing maintenance?
Yes. Central Shop Maintenance delivers shopfitting, refurbishment and facilities maintenance under one contract, so your stores move from fit-out into ongoing planned and reactive maintenance without appointing a separate contractor.
Can CSM support a nationwide retail estate?
Yes. We work across England, Scotland and Wales, and currently maintain multi-site estates including Next's nationwide store network.
Can you work across multiple stores simultaneously?
Yes. We run parallel programmes across multiple locations, using consistent specifications and standards so every store receives the same quality of work.
Do you provide both planned and reactive maintenance?
Yes. We deliver Planned Preventative Maintenance (PPM) alongside reactive works and 24/7 emergency call-out cover, so scheduled maintenance and unplanned issues are handled by the same team.
Can shopfitting work be completed outside trading hours?
Yes. We regularly work overnight, out-of-hours and around live trading to minimise disruption to footfall, customers and colleagues.
Can you manage national refurbishment or rollout programmes?
Yes. We deliver repeatable refurbishment and rebrand programmes across multiple sites to a single specification, coordinated from initial fit-out through to completion.
Which areas of the UK do you cover?
We cover England, Scotland and Wales nationwide, with established teams and completed projects across the country. See our shopfitting and facilities maintenance location pages for coverage by city.
Can CSM work within our existing SLA and contractor-management systems?
Yes. We work within retailers' existing SLAs, contractor management and compliance systems, and can align our reporting to your existing frameworks.
Talk to Us About Your Retail Estate
Whether you need a single rollout programme or ongoing maintenance across a national store network, we'd like to hear from you.
Enquire Now